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Evaluating User Interfaces (Coursera)

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In this course you will learn and practice several techniques for user interface evaluation. First we start with techniques that can be applied alone or in a design team, including action analysis, walkthroughs, and heuristic evaluation. Then we move on to user testing, including learning from a series of usability tests carried out in a real usability lab, and techniques to carry out your own tests even without a lab.

Finally, we wrap up the discussion of evaluation–and of UI Design in the specialization as a whole–by looking at the question of how to set and measure usability goals, and in turn, when a design is usable enough to release it.

Course 4 of 5 in the User Interface Design Specialization.

Syllabus

WEEK 1

Preface

We situate evaluation in the larger UI design process and provide an introduction to the course’s content.

Evaluation without Users (Part 1)

We cover industry-standard techniques for evaluating interfaces without users, a lower-cost approach that precedes higher-cost “with user” strategies (Part 1 of 2).

Graded: Informal Action Analysis

WEEK 2

Evaluation without Users (Part 2)

We continue our overview of evaluation techniques that do not involve users (Part 2 of 2).

Graded: Cognitive Walkthrough

Graded: Heuristic Evaluation Assignment

Graded: Evaluation without Users Quiz

WEEK 3

Evaluation with Users (Part 1)

We dive into the most important – and most costly – family of evaluation techniques: those that involve testing your user interface with real users (Part 1 of 3)

WEEK 4

Evaluation with Users (Part 2)

We continue our discussion of with-user evaluation techniques (Part 2 of 3)

Graded: User Test Plan

Evaluation with Users (Part 3)

We continue our discussion of with-user evaluation techniques (Part 2 of 3)

Wrap-Up

We revisit our overview of UI evaluation.

Graded: Evaluation with Users Quiz

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