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Fixing Healthcare Delivery (Coursera)

Isn’t it time to end the loss of life from preventable medical errors?
Each year 100,000 patients die from preventable errors in the U.S. How can you help to change this intractable problem? Knowledge is power, and this course will provide you with a deep understanding of the problems and the solutions. You can become part of the solution.


Week 1: Introduction: Who is Caring for Mary?

Week 2: Applying Manufacturing Principles to Improve Healthcare

Week 3: Healthcare Requires Teamwork

Week 4: Understanding and Preventing Human Error Part I

Week 5: Understanding and Preventing Human Error Part II

Week 6: We All Can Lead: Becoming an Adaptive Leader

Week 7: How Organizing People can Drive Change in Healthcare Delivery

Week 8: Immunity to Change, Examples of Successful Patient Care Initiatives, and Final Summary

Week 9: Final Exam